Returns & Exchanges
At Obus, we want you to feel confident and inspired in your wardrobe, which is why we offer a flexible 14-day return policy for all full-priced items. Whether you need a different size or a different print, we are dedicated to helping you find the perfect fit for your lifestyle.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original condition with all tags attached, ensuring the garment is unworn and unwashed.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop your package at any authorized postal location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing